Returns & Exchanges

T'lia Returns & Refunds Policy

At T'lia we want you to love your pieces—but if something isn't quite right, you're welcome to return your order within 30 days of delivery, as long as it meets our return requirements.

Return Eligibility Requirements 

To be accepted for return, your item(s) must:

  • Be in original packaging with tags attached
  • Be free of perfume, body odour, or washing powder
  • Be free of make-up, glitter, and pet hair 
  • Not be a final sale item 

T'lia reserves the right to reject returns that don't meet these requirements. If returned items are ineligible, they will be sent back to you. 

How to Return Your Order 

Refunds

  • Refunds are processed through the return portal to your original payment method
  • Discount codes are forfeited and not reissued
  • Shipping fees are non-refundable 

Store Credit 

All customers are eligible for store credit on returned orders.

  • Gift cards are not refundable and cannot be exchanged for cash 

Exchanges 

  • Exchanges are subject to stock availability. 
  • Your exchange will be processed once your return is in transit

Final Sale Items 

Items marked Final Sale cannot be returned for refund, exchange, or store credit. 

 

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